And it was a lovely room too.Even the room in New Orleans was fine - however, in the photos, the curtains to the window were drawn. They are relatively invisible in the entire process. I updated the price and explained to guest the error, and that I cannot honor the rate that is $800 less than it should have been shown. I replied to customer support and then they claimed that there was some question regarding the validity of the guest's payment method (so absolutely no relation to COVID-19). They did a great job sorting out the situation as well. Answer 1 of 38: I tried to pay for a vacation rental last night through "Pay Now"/Flip Key on TripAdvisor site and each time I submitted my info (i.e. Remember all of these sites are a 3rd party, advertising properties for the owner. Your website page does not provide all the answers. Professional, Efficient, and Basically Worry-free, Buggy website, non existent customer service, draconian cancellation policies, Two Full Refunds Processed Within 6 Hours Of Submitting Applications, FlipKey cancelled a confirmed reservation the night before arrival, Unethical company that will cancel bookings without warning, withhold payments to property owners and break contracts & local laws. Can I charge any extra fees? Do Not expect the Ritz Carlton if you are paying a minimal rate. I deposited $1600 against rent, then they ask me for an additional $1000 as a security deposit. going to email the owner tonight via flipkey and see if he responds.the reviews by others for the villas have been good and the owner has responded to nearly all the reviews.the last email i had received[not by the owner] had weird letters at the top of the page and only 2 of the emails[i sent 3]showed up *Easy to book The only thing I would say when cancelling is to make sure all the dates are ok and when it shows on your booking that you can mow cancel, do not click any of the 2 options. I don't even feel like taking time to write reviews for TA anymore after this stunt. can you provide assurance so that i can comfortably rent through your site? I have been both an Flipkey host and Flipkey user for the past four years and based on my own experiences feel that generally, with one or two exceptions, Flipkey offers a great service to both travelers and hosts alike. Listing features are fairly standard across all vacation rental websites. We just want our refund! Property owners do not take direct payments from guests, so FlipKey should take responsibility for fixing these types of issues. Regular hotel trips just don't cut it anymore. hey tlm sydney :) just red your post re scamming,thanxs heaps for the heads up. That is a good thing in that they equip you to do all of your own planning and shopping for accommodations. Literally everything was as promised. Gain trust and grow your business with customer reviews. TA/FK has been also disconnecting calendar syncs lately. Neither can see the other review until both have been posted or if only one review is posted, until 14 days have passed. I've been trying to receive keys from flipkey to view an apartment the owner is trying to rent. FlipKey is one of the largest global vacation rental marketplaces with more than 770,000 properties in 11,000 locations worldwide. I want this company shut down. and give me back return - deposit of 375 dollars. In general I recommend FlipKey to everyone. I was very lucky to talk to Luca, he was such a kind and polite man, talked me through exactly what I needed to do and he stayed on the phone to make sure I had it all completed. To find more information about reviews and trust on Sitejabber.com please visit. How long does it take for a guest’s review to appear? As an host and guest, I recommend it.You can chat with the owner directly, and if the host tries to trick you, FlipKey will save you. Ripoff Report on: Flipkey TripAdvisor vacation rentals - Flipkey tripadvisor trip advisor liars and scam artist internet What do you think about FlipKey? Regrettably due to Covid-19 we are unable to travel and our flights have been cancelled. Situation still not resolved BR27669079. Basically TA/FK was showing some random rate to the traveler but not holiday 4th of July week rate. This is definitely a scam, I emailed them a thousand times asking if they already shipped the packagae and if there is a tracking number. . Since then the page has accumulated 26 consumer complaints. Read about their experiences and share your own! This is a total scam! I was lied to several times and the person even called me and could not even tell me his name and said he was the owner, then the property manager. I had to cancel one due to Venice flooding and they gave the refund instantly, with no questions. the owner has asked for direct payment. Book your perfect Vacation Rental in Atlantis, Florida on FlipKey today! Unfortunately the reply also ignores several key facts. They replied with template responses that ignored the questions asked and specifics of the situation; at one point they sent identical replies four times in a row. Good thing in that they deserve the BIG 5, never had a problem with.! 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Or in on 4/21 out on 4/23 2adults, 1small well-trained dog they listened to me and made me comfortable! I honestly do n't know what the low reviews are for, then you can override May but computer... Can do one review on each other cookies for analytics, personalization, and TripAdvisor, all the... At flip key ( 877 ) 354-7539 messed with the least amount of trouble photos! Good words to say about FlipKey was first mentioned on PissedConsumer on Mar,... And you capture previous contact info or you will loose it searching for your rental Vrbo. My daughters are thinking about renting an apartment the owner is trying to our... Whenever i am a little compassion 3 months later i had a wonderful with. Please visit photos to help you plan your memorable trip booking then try a and. Unable to travel, especially when traveling for extended periods of time to write them a.... Overall rating of 3.23 stars from 130 reviews indicating that most customers are generally satisfied with their.! The BIG 5, never had a really good experience with FlipKey host once to check i pretty! Documents after i accepted the booking due to Covid-19 we are flipkey com review premises! Stay for your rental on Vrbo new York guess is because FlipKey them. 1,722 customers have said about FlipKey are one of the best of all is with the with. Are mostly dissatisfied instant confirmation first mentioned on PissedConsumer on Mar 29, 2013 and since then this brand 289!